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Old Jun 1, 2010 | 02:13 PM
  #31  
Matt@adams's Avatar
FormerVendor
 
Joined: Nov 2004
Posts: 1,134
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From: Boulder, Colorado
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Originally Posted by hirdlej
You make like it better but what factual information is out there that proves it's better?
Matters of opinion, but let me give you some idea why you would choose us over another company -

Customer Service: note how many other detailing product companies have a guy on forums any day of the week willing to answer your detailing related questions. Also take a moment to ask anyone about our customer service, we're very proud of the service we provide and think its second to none... I'd say all of our customers would agree.

Email, call, live chat, PM, or post on a forum anytime and you'll get a quick response. We all pride ourselves on being helpful and available via a number of connections to answer questions, troubleshoot, or just talk cars.

Guaranteed Performance: we are still the only company in the business with a 110% money back guarantee. Buy something, try it, if it doesn't meet or exceed your expectations we will refund the purchase price +10% and even cover your shipping!! Can't really beat that... its a zero risk policy. Order some Zaino (or any other company for that matter), try it out, and then call them to see if they'll buy it back + 10% and shipping.

Different Approaches: a Zaino vs. Adam's comparison is really apples and oranges. Zaino's system is less about abrasives and paint correction and more about masking and filling. Thats not to say they don't have corrective products (ZPC and AIO I believe) but the core of their approach is fill in and cover imperfections... this never removes the problem, it simply hides it.

Our approach is different (and more in line with most products) where you use polishes to REMOVE or REDUCE the defects before laying down protection. Thats also not to say you can't use a combination of the 2, remove the defects you can then mask what you can't.

Again, apples and oranges.


MADE IN THE USA - With the exception of our microfiber (no domestic choices for MF manufacturing) our products are 100% made in America. Everything from our bottles/sprayers, to our caps, to our labels, chemicals, accessories, everything is Made in the USA. We go to great lengths and expense to honor this commitment... it inflates our prices slightly, making us less competitive in the bargain category, but its a sacrifice we make in order to take a moral stand and support our economy.

Feel free to shoot me any specific questions... I'm familiar with the Zaino line so I can give you as much compare and contrast info as you need... but the best thing I can say is TRY THE PRODUCT... as our 110% guarantee states "love us or make money off of us" there really is nothing to lose in trying any of our products.
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