oreillys
Apr 20, 2009 | 11:56 AM
#11
he asked if they had it on the shelf, it could have been for a lawn mower or anything for that matter. all they had to do was give him a yes or no answer, i understand what you are saying though, trying to cover your *** so the customers screw up doesnt come back on you for selling them the wrong item.
Apr 20, 2009 | 02:44 PM
#12
I think there's a difference between not having a wealth of knowledge and arguing with a customer about something.
Even a monkey can punch buttons which in 99% of the cases it's all I need them to do, but when the guy over the counter has to ask me what my year make and model is for a set of TR6 spark plugs that I have the part number for, I get a little annoyed.
Do your job to the best of your ability in any field, and that doesn't mean arguing with the customer about what they want.
Even a monkey can punch buttons which in 99% of the cases it's all I need them to do, but when the guy over the counter has to ask me what my year make and model is for a set of TR6 spark plugs that I have the part number for, I get a little annoyed.
Do your job to the best of your ability in any field, and that doesn't mean arguing with the customer about what they want.
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