I listed a 512mb pc2700 memory module on ebay and it sold. Memory was in excellent working condition and tested prior to listing. Auction stated NO RETURNS. 2 weeks after shipping the buyer contacted me saying the memory wouldn't work and wanted to return for a refund. I told him the auction said no returns. I also told him that memory worked great and the problem must be compatibility issue with his computer. He then filed a claim with paypal saying that the Item wasn't as described. WTF? The Description was "512MB PC2700 Memory Module". Then he left negative feedback on my ebay account. Also according to this persons feedback he has a history of buying things then attempting to return for various reasons.

PayPal reviewed the claim and then sent me an email saying I should refund the money after the memory module is returned.

For all I know this person could have replace his bad memory module with the one I sold him and return the bad one to me.

So what do you all think about this?

Just had to vent a bit...this is bullsh!t

 

This is why i don't trust PC components from ebay. Too many things can go wrong, too many people have their hands on things, too many ways to break them.

The thing about RAM is that it doesn't just "not work" usually. If you install it with a stick of good ram, the computer will still work but you will get memory errors. If it's bad and you install it by itself it will return memory errors and quite possibly a checksum error on boot.

Here's how i think you can tell he's lying. Tell him to get a free program called Super Pi. It's a memory test program. I have it if you can't find it.

Tell him to calculate 1MB. If it returns an error ask him what it said. If he says his computer cannot function at all with that ram in it, he's lying. If it completes without problems, it's good ram.

hope that helps.

 

you can do like so many others do.

25% restocking fee, 25% credit card refund transaction fee, 25% late return penalty after time was up for prompt return fee, and 25% buyer leaves bad feed back fee.

 

that would be easier and more fun.

 

If you stated that its as is and no refund then there should be no argument and paypal should not of told you to refund the money!!!! Just my opinion!!!

 

i wouldnt give him squat. for all you know he clocked it up and fried it.

 

Man, that's BS, especially since the guy has a history of wanting refunds! Now you have a negative feedback to boot! Grrrr

 

I spoke to PayPal today and they told me that even if you specify No Returns in an eBay auction a buyer can still file a claim with PayPal if an item is not as described or not received. They told me that this guy provided documented proof that the memory was not as described but PayPal couldn't provide me with the documented proof. I told PayPal that this is BS and the Item was described properly on eBay and that anyone could fake documented proof. All a supervisor at PayPal could do was tell me that once I receive the RAM back I can appeal the claim if something is wrong with the memory. Refunding this guy's money if the memory is still good isn't the problem. It's just a pain in the a$$ to have to go through this and to relist on eBay which I will have to pay listing fees again.

 

Dont give him back the money I dont care what they say you listed it as non refundable and you have proof that you sent the right memory and it did work when you sent it.

There is no way in hell I would give him the money back, Id get his phone number and call him.

 

Find out where he live, and return his money in person, after an old fashion *** whoopin.