Ok, I finally talked a buddy of mine into doing a few mods. He decided to use a certain sponsor on here to order a set of Pacesetter headers and the y-pipe. The pacesetters are on backorder, and we found a used set for sale. He called up the company and asked them to cancel the order. Well, the y-pipe had been shipped, so he knew he would take a hit on a restocking fee there. They informed him that he would have to pay a "restocking" fee on the Headers as well....and they are on backorder until mid-October. The total for the headers and y-pipe came out to $528, so with a 20% restocking fee....they would have gotten $105.60 of his money to make a call to Pacesetter and cancel the order. How do you charge someone a restocking fee...and the product has not even been made yet. He missed out on a great deal for a set of Pacesetters and y-pipe that he could have gotten next week, and now he has to pay this company for a product it will take lord knows how long to get here.

Now...before I go posting up negative feedback on the experience with the sponsor, I would like your opinion on the subject. Do you think its right to charge someone a restocking fee for a product that hasn't been made yet?
Thanks

 

I agree with you slo. thats total bullshit. If he ordered them an they said they had them then tell him no they don't thats on them not him.

 

i would make the negative comment post. how can you restock something they dont have in stock? i ordered my pacesetters today and they ship today.

 

charging somebody to restock something that you dont even have is wrong as two boys kissing

 

Wow that is messed up.

 

Not only are they charging you a resocking fee for something they dont have, but they have charged your credit card for an item that hasnt shipped. I always make it well known that my credit card better not be charged until the item has shipped. I would make a big scene out of it.

 

yeah that's messed up. i actually tried to do the same. is that from Texas-speed? anyways they did the same. i ended up keeping mine and install it. now i have to deal with smog coz back here in Cali its illegal to have longs. but sounds and works pretty damn good!!

 

that sucks
if it was texas speed
a little FYI
I ordered a set and cancelled and was not charged a restocking fee

 

This was from Speed Engineering. My buddy wanted me to go ahead and post it, because he missed out on getting them for a better deal and he now has to wait on them. At least he'll have the y-pipe here to look at. I'm still trying to figure out the "restocking" fee on at item not stocked. Maybe they will see this and elaborate...

 

glad i didnt go with speed engeneering then i went through byunspeed for a better price and it was shipped the same day! cant beat it. he is a sponsorer over at tech if anyone is interested