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A/C quit, dealer want to keep it 2-5 days and says I have to rent my own car!!!

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Old 11-12-2006, 12:05 PM
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Default A/C quit, dealer want to keep it 2-5 days and says I have to rent my own car!!!

My A/C made an odd noise one day and the next it just quit working. I called the dealer and they want me to leave it with them for a few days so they can get around to it when they can. Its still under warranty so I should get a loaner or rental right? They told me "GM no longer offers loaner vehicles and I'd have to rent my own". What kind of bull **** is that? A $44K ride less than a year old breaks and I have to go spend $150 to rent a different car to drive while its fixxed under warranty? I think its alot of BS.

I gotta be honest, I love my Yukon but if this is the way GM is now treating there customers I am going real soon to buy a Dodge...........
Old 11-12-2006, 12:15 PM
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contact the GM customer service number in your manual. If they keep your truck over night they owe you a loaner, here they will rent a vehicle rather than give you one of their's, but you shouldn't have to pay anything.
Old 11-12-2006, 03:13 PM
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i agree, i always got a loaner for my truck. and all they were doing was a radio once and a seat cover the other time.
Old 11-12-2006, 04:50 PM
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They are just being dicks, report them.
Old 11-12-2006, 05:54 PM
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1-800-CHEV-USA
call that number and complain.... The dealer has loaners, if they dont GM wil rent you a car!!!!!! especially for 2-5 days
Old 11-12-2006, 06:18 PM
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Originally Posted by 1slow01Z71
They are just being dicks, report them.
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