Fastcount03

iTrader: (13)

So, I ordered some parts from a company who I thought was fairly reputable. I ordered a custom cam, springs, and pushrods on June 30. I received the cam only on August 5th, after being told 3-4 weeks. I can live with this, except still no springs and pushrods?? I emailed them and was told that the rest would be here no later than the 11th and still nothing. Am I being too impatient or is this just not acceptable?

Jeteys5.3

iTrader: (4)

thats unacceptable. they told you a date and failed to meet it

casper02

iTrader: (1)

Yes that is unacceptable I would call them to see wtf is going on

ws6ls1

iTrader: (1)

Unacceptable. They gave you a date and your stuff should be here. I HATE and I mean HATE when people say something will be here by a certain date and its not. It doesnt matter what the excuse is, the company is responsible for taking into account all areas concerning selling and shipping their product.

Fastcount03

iTrader: (13)

I'm glad I wasn't out of line then, I emailed the guy demanding my product or a refund by the end of the week. I probably shouldn't put the name out there, but I'm going to anyways. It's Engine Power Systems, I was referred by many to get a custom spec'd cam from Pat G. So I did, and this is where it lead me... Patrick did his part in a very timely manner and has no affiliation in the rest of the process. I'm sure I'll be very satisfied with the cam, once I can get the rest of the valve train to put this motor together.

Daryn

iTrader: (19)

dont feel bad man.. IIRC geoff runs the whole place by himself dont quote me on that tho. i went over there one day and it was just him.

.James.

iTrader: (17)

it is unacceptable, Im with another member who said if it isnt on time, it pisses him off.

skoal bandit

iTrader: (1)

Yeah, every time i've been there, he's been the only one there too! I got my cam from geoff too and it took about 4 weeks i think. he sends it out to comp to get it cut. I would be pissed too but he's a good guy and i don't think he trying to screw you.

iamkeniff

iTrader: (16)

the cam delay is outta Geoffs hands. Comp took 5 weeks to get my cam cut!!! i got my pushrods/springs on my own. Geoff is a good guy, but like Daryn said, he is the Only ome working/running the business.

Fastcount03

iTrader: (13)

Yes, Geoff is a stand up guy. He called me today and we straightened everything out. I just didn't understand why I received my cam BEFORE my springs and pushrods. They will be on my doorstep in a couple hours so all is good. He didn't hesitate to call me and discuss what was goin on, I don't have any hard feelings towards him. I just wish he would've told me it was going to take longer, instead of over promising. I guess that's what I should have expected using the "middle man." Next time I will do the rest of the parts gathering myself.