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Anyone had a problem ordering from DMH?

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Old Apr 25, 2010 | 12:47 AM
  #11  
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Originally Posted by brent5631
I ordered from them and eventually called after about a week. But its a rather small operation and he shipped it out as soon as he finished the production run. It was only like two weeks maybe. The guy i talked to seemed like he was the guy running the whole show IE one man operation or close to it.
Just be patient as it is a very nice cutout for the money.
Well that's good to hear...I kinda got the impression that it was a small operation, and the product does look to be top quality. Luckily I don't need it immediately (although I said that I did in my correspondence to try and expedite the shipment), I'll give it some time. It would be nice to have some sort of reply that, "yes, we do have your jack and will be returning the favor by sending you one of our quality cutouts" lol. I feel like I sent my cash out into space...
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Old Apr 25, 2010 | 01:49 AM
  #12  
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He does have a small operation, I had to call him, he got it all straightend out and sent me an awesome cutout.
I know when I ordered mine he had alot of orders this was two years ago. I deffinatly will buy again
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Old Apr 25, 2010 | 03:39 AM
  #13  
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x3 on it being a small operation, besides hearing that also herd its kinda hard to get ahold of them somewhat. but indeed being a smaller company makes it that much harder to return every call and email and such in a timely manner . Herd nothing but good things out of them so no need to file a claim on it imo at this point. Id give them a little bit to respond or get your order before panicking. i also understand the point of placing an order and not receiving a order confirm or something simple like that makes you a little weary..
they are in ohio so shouldnt be that long to get your order fwiw as long as they are caught up..

Last edited by skolman91; Apr 25, 2010 at 03:46 AM.
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Old Apr 25, 2010 | 08:17 AM
  #14  
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Originally Posted by budhayes3
Can't help myself sometimes Tom...I knew that I wanted the cutout, and figured where better to get it than straight from the source, guess I was wrong...again

...I kinda got the impression that it was a small operation, and the product does look to be top quality. Luckily I don't need it immediately (although I said that I did in my correspondence to try and expedite the shipment), I'll give it some time. It would be nice to have some sort of reply that, "yes, we do have your jack and will be returning the favor by sending you one of our quality cutouts" lol. I feel like I sent my cash out into space...
DMH looks to be of better quality than QTP, & from what I was told, is too. He's prolly readin this, & since u said u need it expeditiously, & that's not true, it'll take longer now. That's what I'd do. Kinda like a black hole for jack?

Originally Posted by skolman91
x3 on it being a small operation, besides hearing that also herd its kinda hard to get ahold of them somewhat. but indeed being a smaller company makes it that much harder to return every call and email and such in a timely manner . Herd nothing but good things out of them so no need to file a claim on it imo at this point. Id give them a little bit to respond or get your order before panicking. i also understand the point of placing an order and not receiving a order confirm or something simple like that makes you a little weary..
they are in ohio so shouldnt be that long to get your order fwiw as long as they are caught up..
Good input skolman & others. This kind of helpful info is why I prefer PT to any other site. Plus, I've gotten to know many on here & call them friends. Doesn't make voting on TOTM any easier at those times when I have 2 friends in it.
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Old Apr 25, 2010 | 08:42 AM
  #15  
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I got mine from him,shipping was slow but the quality of the part was second to none,just wait and you will get them.
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Old Apr 25, 2010 | 02:13 PM
  #16  
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Allright, you guys are making me feel better about it...DMH is the cutout I want, but as I'm sure you all can understand, when your hard earned money just goes out into space you can get a little nervous. Plus I'm excited to crawl under my truck and start test fitting these exhaust parts so I have a plan on how it's all going to go together. The exhaust will be the next thing I do after the FLT Level7 and Circle-D 2B Triple Disc (gratuitous plugs ), then a trutrac, as well as a replacement front diff as mine is growling and I got a handful of metal shavings last time I changed the gear oil. Then I'll be starting a ton of threads as I put my LQ9 together...not so much to ask questions as to just ***** it up a little bit
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Old Apr 25, 2010 | 03:22 PM
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Originally Posted by budhayes3
...not so much to ask questions as to just ***** it up a little bit
Hopefully less then the trucool threads!
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Old Apr 25, 2010 | 03:43 PM
  #18  
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Originally Posted by brent5631
Hopefully less then the trucool threads!
Ha ha, we'll see!

Hey, if anyone ever has just about ANY TruCool question in the future they can just search my old threads and they should be good to go!
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Old Apr 25, 2010 | 03:51 PM
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Originally Posted by budhayes3
Ha ha, we'll see!

Hey, if anyone ever has just about ANY TruCool question in the future they can just search my old threads and they should be good to go!
Ha We will still continue to get questions about it weekly.. Its ok tho, Gives us something to complain about
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Old Apr 25, 2010 | 05:58 PM
  #20  
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Originally Posted by D_reks{5.3}
Ha We will still continue to get questions about it weekly.. Its ok tho, Gives us something to complain about
Yea, someone has to say "do a search" at least 3 times a day!
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