So the converter ships in just a box with no packing material? It seems it would be a simple matter to get some form-specific styrofoam to insure against poor handling.

 

^

 

Shredded paper, styrafoam peanuts or plastic air bubbles. Anything to take up the slack in the box should fix the issue. If you feel like waiting and removing the TC, get a new one just to be safe. Or maybe see if Fuddle will offer you a FREE refresh next time you drop the trans for any reason within the next 2 years. That way when you pull the trans you can get a good as new TC and some peace of mind.

 

My point is that someone who only ships one thing (hard drives, torque converters, etc.) should be able to design or find a shape-specific styrofoam mold that keeps the item protected. It makes sense. If you have to raise the price a couple of dollars, so be it.

Even if shipping a TC in a box rolling around loose doesn't hurt it, for the peace of mind of your customers, for crying out loud, just pack the damn thing with some care.

 

Anything loose as a packing material won't work with something as heavy as a TC. It will just settle away from the TC, leaving nothing between it and the box, which is what it appears happens from the pics that I saw.
The item specific styrofoam would be best with the TC wrapped in a plastic bag first to prevent contamination.

 

I would like to hear from some more people that order from fuddle... I am looking to purchase a verter on monday, just talked with Melissa through PM's today/this evening, and I'm just wondering if everyone is having a problem with packing materials or just a few here.

Normally, when i send a package, I spend a few more bucks or search around the house to get the proper package/packing materials so my stuff doesnt break, I know they ship out more stuff in a week than i have in my life time, so one would only imagine that fuddle has found some sort of packing material to keep the item safe since they ship out a large amount of items everyday, the converter is pretty heavy even w/o fluid, so it needs to be in there tight, bc i know those union workers at ups/fedex/dhl's just throw that **** around, lol.

 

my verter came protected and in good condition. as in new condition. i love the product. i love the customer service. no company has 100 percent cs.. ask yank. i know of a few of their former customers joing fuddles team. now does yank package a box with nuclear war intentions, i don't know. never bought one. but john @ fuddle will do you right. oh yea, didn't fuddle run yank off this website cause they were killing them with performance gains and sells. hmm, what does that tell bout the verter companies..

 

good to hear... ya ive been trying to get in touch with them through PMs. Probably not the best idea.. i'll try calling during reg. bus. hours, i have a hard time doing that bc i work all day now, but we'll see.

thanks

 

Hey I heard John was in the hospital...maybe that's why everything's been so hard to get in touch with him. If it's true I wish the best for him.

 

NOthing but great experiences with them I am on my third restall right now. None of my verters have arrived in that condition. John is a great guy. I heard he was in the hospital too, sounded serious, hopefully all is well.