FEDEX rant
#12
fed ex can deny it since they have proof of a delivery. i had to call customer service and the girl on the phone basically said i have to get the shipper to file a claim. fedex will reimburse them the money and it's up to the company to send me another set of speakers or give me my money back.
#13
Originally Posted by goshawk23
fed ex can deny it since they have proof of a delivery. i had to call customer service and the girl on the phone basically said i have to get the shipper to file a claim. fedex will reimburse them the money and it's up to the company to send me another set of speakers or give me my money back.
But the customer service chick is right...the system deals with millions of packages and the most effective way to handle mis-shipments is for the shipper to file a claim...if the receiver never received it then how can the receiver file a claim is their thoery. Only if it was damaged. At least you can track it. If USPS ***** up you are *** out...no tracking....no old lady's house to go to.
When they bring your speaker, make sure they give you YOUR box with YOUR tracking number on it. I bet you a hundred bucks they can't. They will look like ******** for lying and "stealing" your speaker. Thought they had a freeby, that's it in a nut shell.
#14
Originally Posted by dewmanshu
We do quiet a bit of receiving and shipping, I have accounts with all of them...fedex is the most user friendly believe it not (non-union heheheheh). They all do their share of screwing up, believe me. I never ship fedex or ups to a jobsite, ANYBODY can sign for that stuff.
But the customer service chick is right...the system deals with millions of packages and the most effective way to handle mis-shipments is for the shipper to file a claim...if the receiver never received it then how can the receiver file a claim is their thoery. Only if it was damaged. At least you can track it. If USPS ***** up you are *** out...no tracking....no old lady's house to go to.
When they bring your speaker, make sure they give you YOUR box with YOUR tracking number on it. I bet you a hundred bucks they can't. They will look like ******** for lying and "stealing" your speaker. Thought they had a freeby, that's it in a nut shell.
But the customer service chick is right...the system deals with millions of packages and the most effective way to handle mis-shipments is for the shipper to file a claim...if the receiver never received it then how can the receiver file a claim is their thoery. Only if it was damaged. At least you can track it. If USPS ***** up you are *** out...no tracking....no old lady's house to go to.
When they bring your speaker, make sure they give you YOUR box with YOUR tracking number on it. I bet you a hundred bucks they can't. They will look like ******** for lying and "stealing" your speaker. Thought they had a freeby, that's it in a nut shell.
ding ding ding. correctomundo. no box with my name and tracking number on it. the lady brought my wife the kenwood speaker box with two speakers inside. never used. no speaker wire either. the lady adematly denied any wrong doing. my wife asked for the brown box they came in and she started spittin and sputterin. so they thought they had a freebie like you said.
#15
Originally Posted by goshawk23
ding ding ding. correctomundo. no box with my name and tracking number on it. the lady brought my wife the kenwood speaker box with two speakers inside. never used. no speaker wire either. the lady adematly denied any wrong doing. my wife asked for the brown box they came in and she started spittin and sputterin. so they thought they had a freebie like you said.
#17
Originally Posted by dewmanshu
******* jerks. Bad enough people break into our vehicles and steal ****, but your own neighbors stealing your stuff right out of your shippers hands. A bag of burning cow **** on there porch is in order!
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