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Warranty Work

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Old Jan 26, 2005 | 02:31 PM
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Angry Warranty Work

Well I took my truck in for an exhaust leak because of a broken exhaust manifold bolt. Service guy said there shouldn't be a problem because of the turbo. Well the bolt that broke off is on drive side rear, right next to the fire wall. So i stop by the shop after work and the service guy tells me that because of the estimate they gave them, the insurance adjuster had to come take a look at it to see if they would cover it. The only way they could change the bolt was to pull the engine or remove intake and head. About $1100 to pull the engine or $1600 to pull intake and head. The service guy said if it was still under factory warranty they would change it with no problem. But sense it's the extend warrany it's up to them. Well i got the call today and they said they could not cover it because of the turbo and could not cover the engine or tranny but will cover everything else. The thing that pisses me off is that the turbo has nothing to do with the bolt braking. So i guess if the ac give out they will blame it on the turbo and won't cover it. So it looks like i'll have to get something in writing to make sure it doesn't happen. Sorry for all the rambling on, i just had to vent a little.
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Old Jan 26, 2005 | 02:44 PM
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extended warranties are the devil
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Old Jan 26, 2005 | 03:00 PM
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Originally Posted by ILLNALI
extended warranties are the devil
Sue the SOBs!
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Old Jan 26, 2005 | 03:20 PM
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Those bolts at the back of the head suck ***. Stupid GM designers should have put a few more inches of room back there. Ah well, they probably designed it that way on purpose...$1,100+ to change one bolt makes more sense to them.

I would take it to a good independant shop and have them take a look at it.
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Old Jan 26, 2005 | 05:39 PM
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That sucks. Extended warranties are junk. I will never buy one... of course I mod everything anyway and dont trust others to touch my vehicle.
Im surprised they even entertained the notion of covering it. My experience with the warranty dept had followed right in line with the post blownchevy made previously and my dad is the fleet manager!!
Im having a hard time getting them to replace the rotors on my girls work car that is still in warranty and we've brought it in 4 times already!! The last time they MACHINED the rotors on a brand new car (2K miles). Well surprise surprise, they are warped again.
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Old Jan 26, 2005 | 06:03 PM
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Seems a shop could get in there and remove the manifold, remove the inner fender panel and with a right angle drill,drill it and easy out it.I have had a few come out easy no drilling with the manifold removed. Is there and stud sticking out past the head or is it flush?
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Old Jan 26, 2005 | 07:50 PM
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Originally Posted by gonzo 6.0
Seems a shop could get in there and remove the manifold, remove the inner fender panel and with a right angle drill,drill it and easy out it.I have had a few come out easy no drilling with the manifold removed. Is there and stud sticking out past the head or is it flush?
Not enough room for a right angle drill. I haven't takin off the manifold yet but if it sticks out enough i'll weld a nut to it then try to remove it.
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Old Jan 26, 2005 | 08:04 PM
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Curious...was it a GM factory extended warranty or some other company?
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Old Jan 26, 2005 | 08:10 PM
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Originally Posted by Zick
Curious...was it a GM factory extended warranty or some other company?
LDS ... But the dealer didn't have a problem with the turbo, They would of fix it no questions asked.
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Old Jan 26, 2005 | 08:16 PM
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So aftermarket warranty, yeah they do suck.
I'm a little confused on your first post, did the dealership say no to cover it or did LDS say no?
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