I got caught up in a deal with this Jay guy a little over a year ago. Same kind of thing-was promised the heads then they never showed. I called and called and when I could get ahold of him it was "they should go out tomorrow" or "i haven't started on them yet" or "I'm almost done just waiting on some valves" --was always a different excuse. I decided to pay the guy a visit so I was in the process of getting airline tickets when I got struck down by an freak leg infection and ended up spending about a month in the hosp. Anyways, from my hospital bed I emailed him on a Thursday and told him that if I didn't have the heads (or at least a tracking number) or my money back by Monday that I was going to turn it over to my lawyer. This was not a threat as I had already contacted the lawyer and had him sitting on ready before I made that statement to Jay. Well, whaddya know the heads were on my doorstep on Monday !! Good luck to you-my advice is to try to just get a refund and then deal with someone else.

 

I have seen Jay be a bit slow on his delivery times since he seems to be a fairly good porter (thus he is in demand).

Its the syndrome of taking on too much work, and folks getting impatient. I have not seen situations where Jay has cheated anyone, etc...

As far as I know folks have always got their stuff. Sometimes it just takes awhile... I have sent Jay email, and like the rest, his voicemail is full. I'm sure Jay will be back with us as soon as he can.

I understand when you have dropped some coin you want your stuff back ASAP, and its frustrating. But hopefully with moving to a new shop Jay can cut that delivery time down.

 

well i want a refund now. i do not want the heads. i wouldnt install them if i did get them. i have seen better customer service from a lot of other people.

 

If he's too busy, he shouldn't be cashing the checks or accepting the funds transfer or whatever. I've never been one to bitch a lot, but it seems to be a growing trend of companies wanting your money and not wanting to give you what you pay for. Not all are like this, but a lot are. (i'm assuming he's already taken 02denali's money by the way it sounds)

 

yes sir 1550.00 worth.