GMT 800 & Older GM General Discussion 2006 & Older Trucks | General Discussion

Im a little dissappointed

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Old Jun 9, 2004 | 08:59 AM
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Default Im a little dissappointed

Well, I waited near 6 weeks for my update. During which time my supercharger sat in the garage. I paid a tuner $500 for some tuning. I told him exactly what was on the truck and specifically told him that I wanted it safely tuned. Tune it a little rich and back down the timing to be safe. Well, after calling him twice, he assured me it was the intake system. I changed it to a factory airbox with a tube to the airdam to get fresh air. It still detonates badly. Now hopefully I wont have to wait another 6 weeks for the tune I originally asked for. Until then I guess Im parked. I couldve spent that money on a tuning program and done no worse myself. Very Dissappointed
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Old Jun 9, 2004 | 09:05 AM
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Originally Posted by greentahoe
Well, I waited near 6 weeks for my update. During which time my supercharger sat in the garage. I paid a tuner $500 for some tuning. I told him exactly what was on the truck and specifically told him that I wanted it safely tuned. Tune it a little rich and back down the timing to be safe. Well, after calling him twice, he assured me it was the intake system. I changed it to a factory airbox with a tube to the airdam to get fresh air. It still detonates badly. Now hopefully I wont have to wait another 6 weeks for the tune I originally asked for. Until then I guess Im parked. I couldve spent that money on a tuning program and done no worse myself. Very Dissappointed
that sucks, who was the tuner?
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Old Jun 9, 2004 | 09:12 AM
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I dont want to slam him or his business yet, since he will hopefully rectify this situation with some 2 day shipping on a new tune. In my opinion a refund is pretty warranted, at least half. He obviously cant tune for what he said he could. It is running too much timing and too little fuel. This is 6 pounds. What is it going to take to get it tuned for 11# and alky. He said he could tune for this stuff. I now have to pay another 500 for tuning at least one more time (a local guy with dyno and wideband).
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Old Jun 9, 2004 | 09:50 AM
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That sucks.... Hopefully you get the situation resolved.
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Old Jun 9, 2004 | 09:53 AM
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I have a Superchip programmer for an 01 truck they sent with my SC you can have it for shipping if you want it.
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Old Jun 9, 2004 | 10:12 AM
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We all know who the tuner is, but it is cool your not throwing the name out. I can see your frustration though. He's a good guy, and i'm sure he will do what it takes to give you a good tune.
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Old Jun 9, 2004 | 10:24 AM
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Why would you get your money back? When you get a mail order tune, the possibility that the tune will have to shipped back for changes can happen. I don't know who the tuner is, but I don't think any tuner is going to give your money back unless the problem isn't resolved.
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