Bet you never seen this b4!
Jan 20, 2009 | 10:05 AM
#21
12 Second Truck Club
Joined: Jan 2008
Posts: 636
Likes: 0
From: Crosby TX
sorry but TSP told him that they did not ship it. That means that they took liability right there. Not only that but the packaging should have been better also. In no way should a business have a piece of merchandise be able to get stuck off into another.
Jan 20, 2009 | 10:11 AM
#22
You'd think that someone would check the packaging a little better before installing new parts on their truck, especially if there is something they are expecting but cannot seem to find in the box. Was the thermostat on the receipt?
Packaging might not have been the best, but c'mon, take some responsibility here.
Packaging might not have been the best, but c'mon, take some responsibility here.
Jan 20, 2009 | 10:33 AM
#23
i wouldnt have called the until after i received the new one....they should have packaged it better and you should have checked your goods better but they took liability when they said it was back-ordered IMO
maybe a responsible TSP rep will post in here and make things right....
maybe a responsible TSP rep will post in here and make things right....
Jan 21, 2009 | 02:06 AM
#24
Why did you call them back and tell them you found it? Oh well, I hope you get a free new one because they obviously packed it incorrectly. I'll be checking back to see what they do in case this ever happens to me.
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