Anyone else having trouble contacting FLT? I left a message on Friday and Yesterday morning and haven't heard back. They're usually really good at responding back to their customers. I hope everything is going well over there

 

over the weekend I PM'd Vince3 times and he answered right away, than on Monday I called and talked to chuck, never had a problem, I do know they are very busy.
Mark

 

I'm talking to vince right now (well not right now) about my current transmission issues..

Haven't called them yet..

 

They have a new guy answering the phones for them I believe... he should get back to you pretty soon... try calling again IMO... and leave a message. Chuck has always been really good about returning my messages.

 

WHEW!!! Finally got a hold of Chuck... He currently has a very long list of people he has to call and has been woking long hours in the shop catching up. So if you're on that list, he'll get to you when he gets to you.

As always... great customer service!

 

I wouldnt expect to hear anything different about that guy... stand up guys and top notch service for sure...

 

and some badass trannys

 

As you know we are very busy these days. Your best bet is to call and leave a message for Chuck. Give us a day or two to get back with you. We had hired a new guy to aid us in both the office and in the shop. Although he had been chosen for a junior engineers job that will be paying his education along with a very good amount of money an hour. We were very happy for him and by no means were we going to try and stand in the way of a young mans education. We are looking for another individual however these days Chuck is having to spend more time in the shop and some things are being overlooked or delayed in the office. We are currently back logged for at least 4 weeks. Like stated above please if you call leave a message. Please do not keep calling and hanging up. We will do our best to get back to you. These last couple of days we had an issue with a trans that had been making a noise on the dyno that was not acceptable nor were going to ship it until it was right. We do use the highest quality control procedures to make sure that you the customer gets the best product we can produce. But as we will always practice..." Nothing leaves until it is right!" Thank you for support and also your patience.

 

Four weeks out? DAMN, you boys are busy!
Good luck catching up.
Sounds like there's a good job opening at FLT! Anyone in Illinois need work???

 

And that was my Level 5 4L80,
thanks guys for taking the time to get it right, I would rather have the Delay that we had and get it right than have to send it back down the road, You guys ROCK,
I can't thank you enough for the Great Customer serive,
Mark