Pleasantly surprized by Microsoft/Xbox tech support
#11
#12
TECH Enthusiast
iTrader: (24)
Joined: May 2007
Posts: 646
Likes: 0
From: Stockton, Ca
I had the 3 out of 4 light up red thankfully they have that extended warranty for that problem. Just sent it out and less than 2 weeks later got it and works better than ever. PS3s are a little too expensive, just my .02.
#14
they seem to have pretty much said that if ur 360 has a problem u get a new one free. i bought a brand new 360 from a guy(dont know where he got it didnt ask ?'s
) and 2 years later it got RROD. I filled out the form and sent it in they sent me a refurb unit within a month no questions asked...
) and 2 years later it got RROD. I filled out the form and sent it in they sent me a refurb unit within a month no questions asked...
#15
Did you need your receipt or are they going based on your registration. I'm 90% sure I filled mine out cuz I get update emails from them.
I think mine might want to give up after tonight's incident.
I think mine might want to give up after tonight's incident.
#18
had that happen to me a year ago, got a new one within a few weeks. i was pretty surprised that they paid the shipping, at least there owning up to their screw up. had a ps2 crap out on me like a month out of warranty, turned me off from them since.
#19
Sucks Scott, when I registered for repair I actually was going to have them ship me the label and box and do it that way. Somehow in the process, I accidentally chose the print my own label method.
In retrospect, I'm glad I did, had to pay the UPS store for a box, a few bucks, but like I said, mailed it on monday morning, had the system back in my hands by mid-day friday the same week.
In retrospect, I'm glad I did, had to pay the UPS store for a box, a few bucks, but like I said, mailed it on monday morning, had the system back in my hands by mid-day friday the same week.
#20
Whelp. It finally gave up. Pisses me off.
I Just picked up a new 42" HDTV today because I wanted to play Forza2 but can't ever see the turns as well as I can in HD. Get to tv hooked up. watch a movie. figure i'll play some Forza2. and BOOOOOOOOOO red ring of death. can't get it to revive this time around.
Don't think my printer works tho so I'll have to get a label tomorrow at work I suppose.
BTW I have a Sticker type skin on mine. Did they send back your exact same unit or a completely different one?
I Just picked up a new 42" HDTV today because I wanted to play Forza2 but can't ever see the turns as well as I can in HD. Get to tv hooked up. watch a movie. figure i'll play some Forza2. and BOOOOOOOOOO red ring of death. can't get it to revive this time around.
Don't think my printer works tho so I'll have to get a label tomorrow at work I suppose.
BTW I have a Sticker type skin on mine. Did they send back your exact same unit or a completely different one?



