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Pleasantly surprized by Microsoft/Xbox tech support

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Old Aug 2, 2009 | 09:55 PM
  #11  
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From: Austin,TX Name:Mark
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Originally Posted by 03chevyroyce
thats why i got a PS3
LOL, that's good your system works. It's too bad all the games for it suck.


(Expects a rebuttal about how awesome Socom and Metal Gear Solid are)
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Old Aug 2, 2009 | 10:20 PM
  #12  
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I had the 3 out of 4 light up red thankfully they have that extended warranty for that problem. Just sent it out and less than 2 weeks later got it and works better than ever. PS3s are a little too expensive, just my .02.
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Old Aug 2, 2009 | 10:22 PM
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I'm still waiting for my shipping label. If I couldve remembered my windows live account I could've told them I was gonna print it out online, but I told them to send me one in the mail.
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Old Aug 2, 2009 | 10:52 PM
  #14  
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they seem to have pretty much said that if ur 360 has a problem u get a new one free. i bought a brand new 360 from a guy(dont know where he got it didnt ask ?'s ) and 2 years later it got RROD. I filled out the form and sent it in they sent me a refurb unit within a month no questions asked...
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Old Aug 2, 2009 | 10:53 PM
  #15  
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Did you need your receipt or are they going based on your registration. I'm 90% sure I filled mine out cuz I get update emails from them.
I think mine might want to give up after tonight's incident.
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Old Aug 2, 2009 | 10:55 PM
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That sucks. I just printed mine and sent it out the next day.
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Old Aug 2, 2009 | 10:55 PM
  #17  
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It's based on your serial number on the box. It doesn't matter if you bought it or not.
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Old Aug 3, 2009 | 10:14 PM
  #18  
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had that happen to me a year ago, got a new one within a few weeks. i was pretty surprised that they paid the shipping, at least there owning up to their screw up. had a ps2 crap out on me like a month out of warranty, turned me off from them since.
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Old Aug 4, 2009 | 09:55 AM
  #19  
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Sucks Scott, when I registered for repair I actually was going to have them ship me the label and box and do it that way. Somehow in the process, I accidentally chose the print my own label method.

In retrospect, I'm glad I did, had to pay the UPS store for a box, a few bucks, but like I said, mailed it on monday morning, had the system back in my hands by mid-day friday the same week.
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Old Aug 8, 2009 | 08:00 PM
  #20  
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Whelp. It finally gave up. Pisses me off.
I Just picked up a new 42" HDTV today because I wanted to play Forza2 but can't ever see the turns as well as I can in HD. Get to tv hooked up. watch a movie. figure i'll play some Forza2. and BOOOOOOOOOO red ring of death. can't get it to revive this time around.

Don't think my printer works tho so I'll have to get a label tomorrow at work I suppose.


BTW I have a Sticker type skin on mine. Did they send back your exact same unit or a completely different one?
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