I have been dealing with Allen for years now, yes he is very busy but everytime I tell him I need something by a certain date it is here. If I really need something right away I just tell him to next day air it...... It seems kinda early to blast him with the weekend and all especially not knowing exactly what happened.

 

ahh maybe he needs to hire some more folks to help out so the "he's really busy" excuse doesnt come up?

 

I know if it were me I would like a call before bashing me here on the net! Call Allen I'm sure he will make it right.

 

i know the last few things i have ordered ups has been the hold up...

 

I've tried that, read the first post. Calling long distance about 5-6 times each business day gets old quick, especially when I'm without a ride to work and everywhere else I need to go. This has been a major pain in the ***. So don't make me to look like the bad guy. I'm not bashing him personally, I'm sure he's a nice guy, just bad for business if you know what I mean. "He's busy, blah, blah." I'm sure everybody is and I'm not saying he's not. But don't tell somebody that a part is gonna arrive on a certain day, when its not.

 

All of the tuners are extremely busy, they cant just hire someone to tune for them. Yes this might ease the work load but then people will not be benifiting from there tunning knowledge that they are paying for rather they are getting some hire help. Like previously mentioned, you dont know why it is not there yet.......COULD be the shipping company like other have mentioned....

 

Well, come to find out the harness wasn't even mailed until aug.3 (thursday). I was told on aug.1(Tuesday) it would be mailed on that day and I would get it on Friday. They told me on the phone,"it should probably be there by the end of today or tomorrow." BAD Service. Won't be dealing with nelson performance anymore.

 

i will

 

Just read this for what it's worth..https://www.performancetrucks.net/fo...t=371524..read post #9. It sounds like things are a little crazy over there. I know it might not be a good excuse but if you have ever operated a business moving just sucks. His head probably going every which way and probably just flat *** forgot about you deal. Like I said I'm not trying to make an excuse for Allen but I can kinda see what happened. I'm sure he wants to make this right. Give him a chance!

 

yep..he's moving everything....sorry to here of your problems...sometimes they just cant be prevented....