Steering shaft problem..
#13
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Document ID# 1856719
2004 Chevrolet Chevy K Silverado - 4WD
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Subject: Clunking Noise Under Hood and Can be Felt in the Steering Wheel and/or Steering Column (Lubricate Intermediate Steering Shaft Assembly) #00-02-35-003K - (08/18/2006)
Models: 2002-2006 Cadillac Escalade Models
1999-2007 Chevrolet Silverado Models (Classic)
2000-2006 Chevrolet Suburban, Tahoe Models
2002-2006 Chevrolet Avalanche
1999-2007 GMC Sierra Models (Classic)
2000-2006 GMC Yukon, Yukon XL Models
2003-2006 HUMMER H2
Attention: This Service Bulletin DOES NOT include Mid-Size Utilities such as Buick Rainier, Chevrolet TrailBlazer Models, GMC Envoy Models or Oldsmobile Bravada. Refer to Service Bulletin 02-02-35-006A or newer for Mid-Size Utilities.
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This bulletin is being revised to correct step 11 in the service procedure. Please discard Corporate Bulletin Number 00-02-35-003J (Section 02 -- Steering).
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Notice: To properly grease the splines, the I-shaft MUST be removed from the vehicle. Failure to do so will result in a repeat repair and a dissatisfied customer.
Condition
Some customers may comment on a clunk-type noise coming from under the hood that also can be felt in the steering wheel. These conditions may be more noticeable when turning at low speeds on rough road surfaces.
Diagnostic Tips
Use the information below to help diagnose the source of the noise.
• Frame Snap and/or Popping Type Noise -- A frame snap or popping type noise can be duplicated on rough or smooth road surfaces with steering wheel input to the left or the right. This type of noise can be HEARD and is typically louder with the windows rolled down. For additional information refer to Corporate Bulletin # 03-08-61-002F or newer -- Snap/Popping Type Noise Coming from Front of Vehicle (Remove Front Crossmember, Change Fastener Orientation)
• Intermediate Shaft Clunk -- Intermediate shaft clunk is heard and FELT in the steering wheel and/or steering column area, typically while driving on rough road surfaces with steering wheel input.
Correction
DO THIS
DON'T DO THIS
Lubricate the intermediate shaft using P/N 26098419.
DO NOT REPLACE the following intermediate shaft P/N's:
P/N 88965505
P/N 89060582
P/N 19149105
Notice: TO PROPERLY GREASE THE SPLINES, THE I-SHAFT MUST BE REMOVED FROM THE VEHICLE. FAILURE TO DO SO WILL RESULT IN A REPEAT REPAIR AND A DISSATISFIED CUSTOMER.
Remove the intermediate shaft from the vehicle and lubricate the intermediate shaft with a Steering Column Intermediate Shaft Lubrication Kit, P/N 26098419. Follow the service procedure below. Failure to follow each step as it is outlined below may result in a repeat repair.
2004 Chevrolet Chevy K Silverado - 4WD
--------------------------------------------------------------------------------
Subject: Clunking Noise Under Hood and Can be Felt in the Steering Wheel and/or Steering Column (Lubricate Intermediate Steering Shaft Assembly) #00-02-35-003K - (08/18/2006)
Models: 2002-2006 Cadillac Escalade Models
1999-2007 Chevrolet Silverado Models (Classic)
2000-2006 Chevrolet Suburban, Tahoe Models
2002-2006 Chevrolet Avalanche
1999-2007 GMC Sierra Models (Classic)
2000-2006 GMC Yukon, Yukon XL Models
2003-2006 HUMMER H2
Attention: This Service Bulletin DOES NOT include Mid-Size Utilities such as Buick Rainier, Chevrolet TrailBlazer Models, GMC Envoy Models or Oldsmobile Bravada. Refer to Service Bulletin 02-02-35-006A or newer for Mid-Size Utilities.
--------------------------------------------------------------------------------
This bulletin is being revised to correct step 11 in the service procedure. Please discard Corporate Bulletin Number 00-02-35-003J (Section 02 -- Steering).
--------------------------------------------------------------------------------
Notice: To properly grease the splines, the I-shaft MUST be removed from the vehicle. Failure to do so will result in a repeat repair and a dissatisfied customer.
Condition
Some customers may comment on a clunk-type noise coming from under the hood that also can be felt in the steering wheel. These conditions may be more noticeable when turning at low speeds on rough road surfaces.
Diagnostic Tips
Use the information below to help diagnose the source of the noise.
• Frame Snap and/or Popping Type Noise -- A frame snap or popping type noise can be duplicated on rough or smooth road surfaces with steering wheel input to the left or the right. This type of noise can be HEARD and is typically louder with the windows rolled down. For additional information refer to Corporate Bulletin # 03-08-61-002F or newer -- Snap/Popping Type Noise Coming from Front of Vehicle (Remove Front Crossmember, Change Fastener Orientation)
• Intermediate Shaft Clunk -- Intermediate shaft clunk is heard and FELT in the steering wheel and/or steering column area, typically while driving on rough road surfaces with steering wheel input.
Correction
DO THIS
DON'T DO THIS
Lubricate the intermediate shaft using P/N 26098419.
DO NOT REPLACE the following intermediate shaft P/N's:
P/N 88965505
P/N 89060582
P/N 19149105
Notice: TO PROPERLY GREASE THE SPLINES, THE I-SHAFT MUST BE REMOVED FROM THE VEHICLE. FAILURE TO DO SO WILL RESULT IN A REPEAT REPAIR AND A DISSATISFIED CUSTOMER.
Remove the intermediate shaft from the vehicle and lubricate the intermediate shaft with a Steering Column Intermediate Shaft Lubrication Kit, P/N 26098419. Follow the service procedure below. Failure to follow each step as it is outlined below may result in a repeat repair.
#15
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The GM shafts are on parts restriction now... There is no real fix thats why GM will goodwill the lube kits for you when ever it starts clunking no matter the miles. If the dealership doesn't I would find somewhere else to take it. This is a problem that effects every full size GM truck at some point in time, they know the problem is there and they are atleast makeing an attempt to make things right.
#16
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Originally Posted by Grumpy4.8
there is a new shaft out, we called pqc and got one, bigred you will know what I am talking about, it looks to not have grease in it!!!!
#20
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Originally Posted by bigredexpress99
Got a part number for that bad boy? or any info as to who you talked to @ PQC? PM me if you feel the need to....
I will get the part number tomorrow, as I will be putting one in my truck!!!