Notices
Tuning, Diagnostics, Electronics, and Wiring HP Tuners | EFILive | Hand Held Programmers | Stand Alone PCM's | Electronics | Wiring Diagrams

Unlicensed interface.............

Thread Tools
 
Search this Thread
 
Old 12-13-2018, 05:36 PM
  #1  
TECH Fanatic
Thread Starter
iTrader: (1)
 
Mark Johnson's Avatar
 
Join Date: Mar 2007
Location: Santa Fe New Mexico
Posts: 1,723
Received 27 Likes on 25 Posts
Default Unlicensed interface.............

Hey guys- just got a 2016 Sierra and looking to tune it but when I plug everything in and try to read it says Unlicensed Interface. I have the latest version of HP Tuners software. I know I'll need some credits, but just wanna grab a read right now. Anyone else had this issue? DO I need to get that MPCI 2 interface...…….
Old 12-13-2018, 06:08 PM
  #2  
TECH Senior Member
iTrader: (2)
 
FFDP's Avatar
 
Join Date: May 2014
Location: Rogers, MN
Posts: 5,188
Received 545 Likes on 471 Posts
Default

Make sure your application key is updated.

Go to your account page on HP Tuners then to your devices and get your app key and make sure it matches.

Any other problems likely means you need to email support.
The following users liked this post:
Mark Johnson (12-13-2018)
Old 12-15-2018, 07:07 PM
  #3  
Launching!
 
RySmDPT14's Avatar
 
Join Date: Aug 2017
Location: Buffalo, NY
Posts: 227
Likes: 0
Received 14 Likes on 11 Posts
Default

Had the same issue, connect to the internet and plug in your hp tuner interface to your computer And do an update. Remember to update when you add a new vehicle or application key or else your scanner will read unlicensed vehicle and you can’t tune until you reupdate.
Old 12-17-2018, 09:41 AM
  #4  
TECH Fanatic
Thread Starter
iTrader: (1)
 
Mark Johnson's Avatar
 
Join Date: Mar 2007
Location: Santa Fe New Mexico
Posts: 1,723
Received 27 Likes on 25 Posts
Default

Originally Posted by RySmDPT14
Had the same issue, connect to the internet and plug in your hp tuner interface to your computer And do an update. Remember to update when you add a new vehicle or application key or else your scanner will read unlicensed vehicle and you can’t tune until you reupdate.
Thanks,
Hmm- gonna have to investigate that. I had gotten a new key and it read, I changed a few things and wrote, then it crashed everytime I tried to open the file again for further changes, changed compatibility mode to Win 7 in Program Files no longer crashed but now get message of invalid application key now. I opened a ticked with HP Tuners and waiting to hear back from them now...…..

BTW- any specific steps to this update you mention...……...

Last edited by Mark Johnson; 12-17-2018 at 10:29 AM.
Old 12-17-2018, 12:11 PM
  #5  
TECH Fanatic
Thread Starter
iTrader: (1)
 
Mark Johnson's Avatar
 
Join Date: Mar 2007
Location: Santa Fe New Mexico
Posts: 1,723
Received 27 Likes on 25 Posts
Default

Update- all good; did a resynch, as a matter of fact tried a resynch the other night but it hung forever. Just did it, went quick and all good; reading and writing with no crashes...……...
Old 12-17-2018, 12:50 PM
  #6  
Launching!
 
RySmDPT14's Avatar
 
Join Date: Aug 2017
Location: Buffalo, NY
Posts: 227
Likes: 0
Received 14 Likes on 11 Posts
Default

Always good to hear.
Old 12-19-2018, 08:55 AM
  #7  
TECH Fanatic
Thread Starter
iTrader: (1)
 
Mark Johnson's Avatar
 
Join Date: Mar 2007
Location: Santa Fe New Mexico
Posts: 1,723
Received 27 Likes on 25 Posts
Default

Did some tweaking in the trans, cool as hell that you can write the TCM or EMC only or both--and what a difference. The engines got it, it's a matter of getting to it. Lining the truck more and more...…….
Old 12-21-2018, 02:06 PM
  #8  
TECH Senior Member
iTrader: (87)
 
Join Date: Aug 2007
Location: Turnin' Wrenches Infractions: 005
Posts: 19,145
Likes: 0
Received 8 Likes on 8 Posts
Default

This also happens with the newest software and older windows. Use compatibility mode to resolve the issue.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
sm mike
STEREO & ELECTRONICS
2
12-15-2005 08:50 AM
TurboGibbs
Tuning, Diagnostics, Electronics, and Wiring
3
08-26-2005 09:25 AM
moregrip
Tuning, Diagnostics, Electronics, and Wiring
6
07-05-2005 11:53 AM
Yelo
GM Engine & Exhaust Performance
4
12-22-2003 11:02 PM



Quick Reply: Unlicensed interface.............



All times are GMT -5. The time now is 06:37 PM.