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-   -   Trouble getting in contact with Justin (BlackBear) (https://www.performancetrucks.net/forums/tuning-diagnostics-electronics-wiring-161/trouble-getting-contact-justin-blackbear-487789/)

Steve-O-08 08-27-2011 07:48 PM

Trouble getting in contact with Justin (BlackBear)
 
Anyone know if Justin is out of town on a tuning trip? I was having issues with my new tune, and I haven't heard back from him since Monday.

BOSS302 08-27-2011 07:58 PM

When was the last time you shot him an email?

If I may ask, what problem are you having with the tune?

adam8076 08-27-2011 10:59 PM

hey dude , i just bought a autocal from him
dont worry he answers after a few days ( guess busy )
fustrating i know
im having tons of trouble with efi live but i cant stand computers so hes had to deal w like 5-6 stupid emails of mine
Itll happen in time ............ i think

Bigschwerm 08-27-2011 11:19 PM

Justin is super busy, I keep getting my tune tweaked with my autocal and sometimes takes a week or so. Sux waiting but worth the wait in the end.

javzh 08-27-2011 11:41 PM

he takes a while. last time it took like a week for him to send me a new tune. i wasnt in a rush so it was ok. but you seem to need help like now. good luck steve.

Steve-O-08 08-28-2011 12:20 AM

Don't get me wrong guys I know he's a super busy guy just hadn't heard from him since Monday.

I'm running on the first tune he sent me. Found out the injector table was set up for 42lb injectors and I had to set the tables back to stock. After that it ran better, but the idle needs help.

The truck will randomly stall in reverse and when coming to a stop, as well as when the A/C's on.

Just today I had a check engine light come on and I pulled these codes:

P0135 Oxygen Sensor Heater Circuit Bank 1 Sensor 1
P0141 Oxygen Sensor Heater Circuit Bank 1 Sensor 2
P0155 Oxygen Sensor Heater Circuit Bank 2 Sensor 1
P0161 Oxygen Sensor Heater Circuit Bank 2 Sensor 2
P0154 Oxygen Sensor Circuit No Activity Bank 2 Sensor 1

I'm just getting stressed out with everything else going on in my day to day. I know it'll be worth it in the end, just don't want to hurt anything in the process if the tune is off.

andrew383 08-28-2011 10:16 AM

There are 2 others that have email for him,have you tired them??

tarinitup 08-28-2011 10:29 AM

I saw blackbear in the woods once.

1FastBrick 08-28-2011 12:38 PM

Quote:

Originally Posted by andrew383 (Post 4761282)
There are 2 others that have email for him,have you tired them??

Could you point him in the right direction for the other emails???

I know Justin is super busy and the finished product always seems top notch.

I am not a tunner nor do I have tunning experince, but I tried to help Steve out a little. I Even Had another member give me some guidence so we could at least get it safely drivable for him. That way he could at least move the truck Safely and get some logs for Justin to fine tune it.

Gadgetized 08-28-2011 01:38 PM

I have not heard very good things about Justin's tuning lately. I can understand that he won't hand out his phone number as he would be bothered every 10 seconds. I was having the same problems as Steve-O-08, along with my rev limiter being below my shift points, and the truck running extremely rich. I asked him numerous times to fix the issues, and he didn't or couldn't for some reason. everyone says he is very busy, but that is no excuse. He is in a business where customer service is very important. If he wants to take our money, he should be able to finish a tune in a reasonable amount of time. What I am saying might sound harsh, but if anyone had to go through the problems I did, and eventually just drop him as a tuner in order to get the truck finished, they would see where I am coming from. I have learned quite a bit about tuning in the past few months, and have done most of it myself. My truck is running light years better than it was. Don't be afraid to purchase tuning software, and tune your own vehicle. It will be cheaper in the long run, and it will run exactly the way you want it to.


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