Nelson Performance
02-18-2012, 02:36 AM
#11
TECH Enthusiast
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with the shootout around the corner good luck getting ahold of them. Every company has there busy season and this is his. Allen has said it multiple times that he has an answering service for the shop and "YOU HAVE TO LEAVE A MESSAGE TO GET A CALL BACK". If you've tried emailing your probably better off emailing one of the girls in the office, here are there email:
Lisa@nelsonperformance.com
erica@nelsonperformance.com
Allen is a good tuner but like david mentioned its a busy time.
Lisa@nelsonperformance.com
erica@nelsonperformance.com
Allen is a good tuner but like david mentioned its a busy time.
02-18-2012, 03:22 AM
#12
Teching In
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with the shootout around the corner good luck getting ahold of them. Every company has there busy season and this is his. Allen has said it multiple times that he has an answering service for the shop and "YOU HAVE TO LEAVE A MESSAGE TO GET A CALL BACK". If you've tried emailing your probably better off emailing one of the girls in the office, here are there email:
Lisa@nelsonperformance.com
erica@nelsonperformance.com
Allen is a good tuner but like david mentioned its a busy time.
Lisa@nelsonperformance.com
erica@nelsonperformance.com
Allen is a good tuner but like david mentioned its a busy time.
it sure is
02-19-2012, 05:46 PM
#17
Please resist posting in this thread unless you have something specific to the OP's compliment or complaint for the sponsor. I have sent Allen a link to this thread. OP if you specifically told him about the codes before hand and he said he could get them off I am sure it was an oversight and he'll take care of it for you. Otherwise there could be a different take from the vendor and that's what this thread is for.
02-19-2012, 06:08 PM
#18
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He is def a busy guy. While it is indeed frustrating, he will get back to you, but def leave a few PROPER messages, a email. I think alot of us has been through this, waiting for a tune a retune or the rite tune.
02-19-2012, 07:47 PM
#19
Performance Trucks Sponsor
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Skeet pretty much summed it up. email us all those specifics and we will have a better idea on what's going on.
Did u call and leave a message?
If so, we will definitely get back to u!
If not and ur just calling over and over, u'll probably never time it just right when Erica's off the phone.
And as for customers at the shop lol, sorry I just think that's a funny comment, we don't have customers hanging out at the shop making us look busy. We are sooooo busy that we don't have time for anything but work! We are constantly working on vehicles and I literally just got done working today, Sunday, with a turbo build.
With the raceday around the corner we have been going full speed for months and 18hrs a day, seven days a week!
If we forgot to turn the cat codes off it's not because we don't realize thy will set, it was just looked over, not on purpose but it does happen!
The last thing u need to worry about is us supporting the tune. That's our bread and butter.
It also sounds like ur in a rush to get this resolved due to ur inspection being due and I can understand that. Please just leave a message and be patient. We will definitely handle this. Also email Erica and Lisa like it was stated and it'll get handled quickly.
Thx.
Did u call and leave a message?
If so, we will definitely get back to u!
If not and ur just calling over and over, u'll probably never time it just right when Erica's off the phone.
And as for customers at the shop lol, sorry I just think that's a funny comment, we don't have customers hanging out at the shop making us look busy. We are sooooo busy that we don't have time for anything but work! We are constantly working on vehicles and I literally just got done working today, Sunday, with a turbo build.
With the raceday around the corner we have been going full speed for months and 18hrs a day, seven days a week!
If we forgot to turn the cat codes off it's not because we don't realize thy will set, it was just looked over, not on purpose but it does happen!
The last thing u need to worry about is us supporting the tune. That's our bread and butter.
It also sounds like ur in a rush to get this resolved due to ur inspection being due and I can understand that. Please just leave a message and be patient. We will definitely handle this. Also email Erica and Lisa like it was stated and it'll get handled quickly.
Thx.
02-20-2012, 01:26 AM
#20
On The Tree
Join Date: Oct 2010
Location: mansfield texas
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Skeet pretty much summed it up. email us all those specifics and we will have a better idea on what's going on.
Did u call and leave a message?
If so, we will definitely get back to u!
If not and ur just calling over and over, u'll probably never time it just right when Erica's off the phone.
And as for customers at the shop lol, sorry I just think that's a funny comment, we don't have customers hanging out at the shop making us look busy. We are sooooo busy that we don't have time for anything but work! We are constantly working on vehicles and I literally just got done working today, Sunday, with a turbo build.
With the raceday around the corner we have been going full speed for months and 18hrs a day, seven days a week!
If we forgot to turn the cat codes off it's not because we don't realize thy will set, it was just looked over, not on purpose but it does happen!
The last thing u need to worry about is us supporting the tune. That's our bread and butter.
It also sounds like ur in a rush to get this resolved due to ur inspection being due and I can understand that. Please just leave a message and be patient. We will definitely handle this. Also email Erica and Lisa like it was stated and it'll get handled quickly.
Thx.
Did u call and leave a message?
If so, we will definitely get back to u!
If not and ur just calling over and over, u'll probably never time it just right when Erica's off the phone.
And as for customers at the shop lol, sorry I just think that's a funny comment, we don't have customers hanging out at the shop making us look busy. We are sooooo busy that we don't have time for anything but work! We are constantly working on vehicles and I literally just got done working today, Sunday, with a turbo build.
With the raceday around the corner we have been going full speed for months and 18hrs a day, seven days a week!
If we forgot to turn the cat codes off it's not because we don't realize thy will set, it was just looked over, not on purpose but it does happen!
The last thing u need to worry about is us supporting the tune. That's our bread and butter.
It also sounds like ur in a rush to get this resolved due to ur inspection being due and I can understand that. Please just leave a message and be patient. We will definitely handle this. Also email Erica and Lisa like it was stated and it'll get handled quickly.
Thx.