marlboroman71818

Well, Im about at my witts end with him. I have tried for a year and a half to meet with him and get a couple small issues lined out with the tuning. I spoke with him in april and he was supposed to send me a unlocked ecm to be able to either fix the issues myself or have someone else fix it. I guess his promiss of free lifetime retunes only counts if he will get back in touch with you to set up a time to meet. I have sent him a text, called, emailed, and pm'ed him during the past 2-3 weeks or more with no response also. Hope he is ok, at least his activity shows he is. I like Charles but this is beyond being rediculous now.

walledition

iTrader: (3)

i understand your frustration, i had the same issue these days with a different tuner, good luck, at this point i have a nice tune but once i start to make changes i´ll really learn to tune myself

Vortec350ss

iTrader: (20)

Charlie is a great guy and a great tuner, but at times its hard for him to keep up. That's true with any job, I know I fall behind from time to time. I hope this gets worked out quickly for both of your sake.

GMCtrk

iTrader: (27)

I gave up on mail order tuning years ago. The frustration was maddening.

KozzyJr

yup great tuner. has my old 02 running strong and shifting flawless

marlboroman71818

he is a great tuner and a cool person, and I understand getting busy, but its been a year and a half trying to get this done. bad thing about it is it aint even mail order, im local

marlboroman71818

still no answer from him.....

outlawz2004

iTrader: (18)

I messaged him last week about this thread and he said he has tried to PM you and is getting no reply.

scooter k

iTrader: (22)

Contact New Era Performance! He's the best I've worked with for communication and getting back to you.

lablackbeast

iTrader: (5)

If you're local why don't you try someone else? Charlie is a good tuner and cool person but he is always busy. Try someone else.