Rear diff problems
09-30-2015, 04:43 PM
#21
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"Service writers usually know just a tick above how to **** up tying they're shoes. Hence they always **** up your work order."
I spent a portion of my working career as a Chevrolet service rep, in the midwest zone. Some phucked up dealers, for sure. But, nothing like the current bunch.
When we dealt w/ this shyt, we determined it needed fixing, told the dlr to "do it", wrote a 740 authorization. Done deal.
The sm there, is a nonentity. I asked for him/her to ride w/ me.. No dice. Back to the "make an appt" bullshyt.
I'm going to call 1 more time. Then, the next call is to the hotline. [Ya, I know, about as worthless as the service writer.]
This shyt is not new, by any stretch of the imagination. SAME nonsense w/ my new, 95 Suburban. That dlr SM came really close to the worst *** whipping he'd ever had.
I spent a portion of my working career as a Chevrolet service rep, in the midwest zone. Some phucked up dealers, for sure. But, nothing like the current bunch.
When we dealt w/ this shyt, we determined it needed fixing, told the dlr to "do it", wrote a 740 authorization. Done deal.
The sm there, is a nonentity. I asked for him/her to ride w/ me.. No dice. Back to the "make an appt" bullshyt.
I'm going to call 1 more time. Then, the next call is to the hotline. [Ya, I know, about as worthless as the service writer.]
This shyt is not new, by any stretch of the imagination. SAME nonsense w/ my new, 95 Suburban. That dlr SM came really close to the worst *** whipping he'd ever had.
I had an issue with my wife's old chev cruze brakes. The SM was the man, he pretty quickly corrected the issue. He just went straight to "order a full new rear brake system". Pretty much skipped the troubleshooting steps...of course this was after I had it in 3 times in a 2 week span for the exact same issue.
This could be due to the dealership being a family affair, I'm sure large chain dealerships don't give a rats *** about one guy and a warranty claim.
Makes me realize more every day that I need an old truck....not the new one I have now.
09-30-2015, 04:58 PM
#22
On The Tree
Thread Starter
Really no updates at this point just still riding. Did manage get eliminate the shake and just stuck with the wine and growl. Just gonna deal with that (for lack of time) until i decide what i'm gonna do. Never owned a brand new truck until now. Never thought it would be like this. Way to go GM. The shake was the other axle flange not centered combined with a tire with high road force. It would pass it was just high in the tolerance.
10-01-2015, 09:29 PM
#23
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Really no updates at this point just still riding. Did manage get eliminate the shake and just stuck with the wine and growl. Just gonna deal with that (for lack of time) until i decide what i'm gonna do. Never owned a brand new truck until now. Never thought it would be like this. Way to go GM. The shake was the other axle flange not centered combined with a tire with high road force. It would pass it was just high in the tolerance.
And where did you find another axle ???
10-01-2015, 10:16 PM
#24
On The Tree
Thread Starter
Well we took the caliper and rotor off and spun the axle in the truck. The flange was not true on the radial side of things. Like the lugs were drilled off center. As far as a new axle i was completely not crazy about it, but i bought a new shaft from a dealership.
10-02-2015, 09:01 PM
#25
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I MIGHT try to get the dealer to check this but we'll see...
12-19-2016, 09:35 AM
#26
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Really no updates at this point just still riding. Did manage get eliminate the shake and just stuck with the wine and growl. Just gonna deal with that (for lack of time) until i decide what i'm gonna do. Never owned a brand new truck until now. Never thought it would be like this. Way to go GM. The shake was the other axle flange not centered combined with a tire with high road force. It would pass it was just high in the tolerance.
12-19-2016, 12:37 PM
#27
Staging Lane
After the 2nd rebuild, and the SAME noise, I made a 3rd visit.
This time, I talked w/ the "P&S DIRECTOR".. Same bull shyt. His response: "I will tell you that, due to the bankruptcy and high recall expense, GM is reluctant to replace the entire assy. I'll call and ask, and get back to you." Going on 3 mo, no answers.
Next stop.... Get rid of this POS.
This time, I talked w/ the "P&S DIRECTOR".. Same bull shyt. His response: "I will tell you that, due to the bankruptcy and high recall expense, GM is reluctant to replace the entire assy. I'll call and ask, and get back to you." Going on 3 mo, no answers.
Next stop.... Get rid of this POS.
12-19-2016, 03:05 PM
#29
On The Tree
Thread Starter
You know you are probably right. its been a while since we replaced i do not remember spinning it. I still have some shake. Going on 07softails find with drive shaft run out i ordered an aluminum driveshaft from dennys. Hopefully that will eliminate some more shake. hopefully all of it
12-19-2016, 04:39 PM
#30
You know you are probably right. its been a while since we replaced i do not remember spinning it. I still have some shake. Going on 07softails find with drive shaft run out i ordered an aluminum driveshaft from dennys. Hopefully that will eliminate some more shake. hopefully all of it