moregrip
06-03-2004, 02:44 PM
Well it seems we are all on the same page, my local stereo shop and I.
Apparantly since they are not a Phoenix Gold Dealer they were having some trouble getting a PLD6 in. So they ordered a Pac-Audio SNI-1 instead(can anyone speak to the quality of this unit?). They have an extra JL 300/4 and Eclipse AVN2454 in case they need to swap them out. I told them that several people have informed me as to a line driver filter's and/or booster's ability to correct the noise issue. They told me that they are not sure if that is the problem either but want it there in case it is......when they open the truck back up.
I got an estimate from my local Chevy Dealership for $860 in paint repairs only.
They are having an interior guy come down one day to take care of all plastic/vinyl scrapes and gouges while in the shop.
The lead installer got "written up" for turning over a vehicle in that condition and apparently the owner has told them to "take care of the customer and do whatever will make him(me) happy". But then of course I was also told that they "installed the gear for much less than they should have", to the tune of $2800. Well OK, we agreed on a price, so I'm not sure what that was for?
At this point I am satisfied with where we are at. They've agreed to get the paint repairs done and the interior repairs done and as of this morning told me "it will leave with no noise" However, it has taken alot of attention and stress on my part to get to this point. Their idea of keeping the customer informed and service in general I would rate poor. Hopefully it will get better. I am willing to give them another chance, but thats it! one more only.
My advice for those in CA, when purchasing services and parts from a company, i.e. a contractor. First, make sure their business liscense is on the business card. Second, check with the CA state board as to its validity and with the BBB as to their standing. Third, once a price is agreed upon FOLLOW THE CA LAW, only leave a 10% deposit on the job. DO NOT let "work completed" payments exceed actual work completed AND do not pay labor (i.e. final payment) until everything is right!
this is a lesson I've had to re-learn!!
thoughts?
peace out. :drive:
Apparantly since they are not a Phoenix Gold Dealer they were having some trouble getting a PLD6 in. So they ordered a Pac-Audio SNI-1 instead(can anyone speak to the quality of this unit?). They have an extra JL 300/4 and Eclipse AVN2454 in case they need to swap them out. I told them that several people have informed me as to a line driver filter's and/or booster's ability to correct the noise issue. They told me that they are not sure if that is the problem either but want it there in case it is......when they open the truck back up.
I got an estimate from my local Chevy Dealership for $860 in paint repairs only.
They are having an interior guy come down one day to take care of all plastic/vinyl scrapes and gouges while in the shop.
The lead installer got "written up" for turning over a vehicle in that condition and apparently the owner has told them to "take care of the customer and do whatever will make him(me) happy". But then of course I was also told that they "installed the gear for much less than they should have", to the tune of $2800. Well OK, we agreed on a price, so I'm not sure what that was for?
At this point I am satisfied with where we are at. They've agreed to get the paint repairs done and the interior repairs done and as of this morning told me "it will leave with no noise" However, it has taken alot of attention and stress on my part to get to this point. Their idea of keeping the customer informed and service in general I would rate poor. Hopefully it will get better. I am willing to give them another chance, but thats it! one more only.
My advice for those in CA, when purchasing services and parts from a company, i.e. a contractor. First, make sure their business liscense is on the business card. Second, check with the CA state board as to its validity and with the BBB as to their standing. Third, once a price is agreed upon FOLLOW THE CA LAW, only leave a 10% deposit on the job. DO NOT let "work completed" payments exceed actual work completed AND do not pay labor (i.e. final payment) until everything is right!
this is a lesson I've had to re-learn!!
thoughts?
peace out. :drive: